Yes, all clients will need a patch test before any treatment is carried out. The client will need to shave a small patch in the areas they wish to be treated at least 12-24 hours prior to your consultation and patch test.

Most people describe the treatment as uncomfortable rather than painful. The level of discomfort varies between individuals and the different areas being treated. Some people feel nothing, some feel a heat sensation, and some have likened the sensation to mild stinging or the flicking of a rubber band. Generally the coarser or thicker the hair, the greater the sensation. There is usually some form of skin response post treatment, normally a mild redness. All of our staff are highly professional and experienced and have been trained extensively, so they can perform the treatment quickly and efficiently.

To achieve optimum results, we recommend having a course of treatments (usually between 6-10) but this will depend on many factors such as skin type, hair density, area being treated, medications, medical conditions and hormonal influences. Results vary from individual to individual and it is vital to adhere to the correct aftercare for the treatment. We recommend coming in for your laser hair removal treatment every 4-6 weeks.

Our memberships have a minimum join period to ensure optimum results are achieved. six-month minimum for small areas, eight-month minimum for medium areas and ten-months for large areas.

Laser hair removal can provide a major reduction in hair growth, although you will need to have top-up sessions every 6-12 months after your course has finished.

Please ensure that the area being treated is shaved prior to your booking (we recommend 12-24 hours before the appointment). If you attend an appointment without shaving prior, it may result in your treatment being cancelled and the original charge will still be applied. We kindly ask that all clients have removed all fake tan, body creams and deodorant before arriving for their treatment, this includes make-up and creams if you are having laser on any facial area.

• Avoid sitting in direct sunlight prior to your treatment
• Avoid wearing fake tan (including spray tans) on the area being treated
• Do not wax, tweeze or use depilatory creams 2-3 weeks prior to your first treatment or during your course of treatments.
• Avoid chemical peels or laser resurfacing treatments up to 2 weeks prior to your treatment
• Do not use sunbeds prior to your treatment or during your course of treatments

• Avoid sitting in direct sunlight
• Do not apply fake tan for at least 7 days after your treatment
• Do not wax, tweeze or use depilatory creams 2-3 weeks prior to your first treatment or during your course of treatments.
• No baths, showers, saunas, jacuzzis, swimming, steam rooms, exercise or excessive sweating for 48 hours after your treatment.
• Do not apply chemical creams or deodorants on the area being treated for at least 24-hours after your treatment.
• Wear a minimum of SPF 30 at all times.
• Avoid wearing tight clothing (such as tights or jeans) on the area being treated straight after your treatment.
• No active products such as AHA’s, BHA’s and retinol for 3-7 days after treatment

Our memberships work just like your monthly phone bill or gym membership. A monthly automatic payment powered by GoCardless will come out of your account, and then each month you can come in for any treatments on your membership plan and enjoy a wide range of benefits and discounts.

When you become a laser club member you will gain access to member-only discounts and treats while saving on treatments.

Included in all our membership plans:

• Welcome Gift*
• Complimentary Consultation & Patch Test
• 10% Discount towards additional treatments for you
• 5% Discount towards additional treatments for friends and family
• 20% Discounts towards products (in-store only)
• £10 Gift Voucher to use towards any 60+ minute massage or facial*
• Complimentary Birthday Treatment worth up to £40 (during the month of birthday)
• Complimentary Loyalty Treatment worth up to £50 (after 6 consecutive months)
• Complimentary Personalised Skin Kit (after 12 consecutive months)

No joining fees. All members will receive 1 session a month from their membership plan. All sessions must be taken 4-6 weeks apart. A 6-month minimum join period is required for small areas, 8-month minimum join period is required for medium areas and a 10-month minimum join period is required for large areas to ensure optimum results. After the required join period has ended membership will continue until cancelled via email request. All members will receive 1; a complimentary SPF which will be provided at your first appointment. 2; a free consultation and patch test when you sign up to a membership. (please note, consultation patch tests cost £15 to book but this is redeemable against your first monthly payment once you’ve signed up). 3; 10% discount will be applied towards any additional treatments booked. 4; 5% discount for friends and family to use towards any of our services (excludes product purchases). Any person booking through this referral will need to provide us with the name of the person on the membership to receive this discount. 5; 20% discount will be applied towards any product purchases made in store. 6; complimentary £10 gift voucher to use towards any 60 Minute Massage or Facial – voucher will provided at your first appointment and must be presented at the time of appointment booking. 7; one free birthday treatment redeemable against any of our services worth up to the value of £40. To receive your birthday treatment you must contact us to inform us that it is your birthday and you will then be able to book in anytime during the month of your birthday. You may book in a treatment with a higher value but you will be required to pay the difference on the day. 9; one free loyalty treatment after 6 consecutive months redeemable against any of our services worth up to the value of £50. You may book in a treatment with a higher value but you will be required to pay the difference on the day. 10; one complimentary personalised skin kit after 12 consecutive months. Membership benefits cannot be transferred or shared with another person (treatments and benefits can only be used by the person signed up to the membership). Unused treatments may be carried over to the next month if you are away or unable to attend due to unforeseen circumstances such as ill health but repeated occurrences of missed appointments will result in the loss of treatment. A monthly automatic payment powered by GoCardless will be taken from your account at the beginning of each month until cancelled via email request at which point all benefits will end with immediate effect. Should your direct debit be cancelled prior to the minimum join period, you will be liable for the remaining months unpaid. Availability for booking is not prioritised for members on any of our plans, we therefore recommend booking in advance to ensure we are able to accommodate your booking. By subscribing to any of our membership plans you agree to these terms and conditions and are liable for any and all possible charges.